OM Fire Curtains ™ - Terms and Conditions

are a trade marks for Fire Curtains Ltd in the UK, Europe and India. Such other trademarks, service marks and trade names may be registered in the United Kingdom and internationally.

Any person(s), company found to have tampered, copied, infected or otherwise in anyway shape or form interfered with any content, design or any residing content contained within this site without any prior written permission from Fire Curtains Ltd or any of its representatives shall be in breach of Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws. If any or all of the aforesaid infringements are found to be true, Fire Curtains Ltd and OM Fire Curtains and its representatives will take the necessary actions to pursue a relevant course of action and will pursue to prosecute to the fullest amount of the law. If any person(s) or company is found to be under the suspicion of infringement upon these 'Terms and Conditions', they will be immediately removed from having access to any 'Privileged' areas contained within this site and its directories until the point (if any) that Fire Curtains Ltd and OM Fire Curtains or its representatives feel that this suspicion has been ill founded. No content, design or any other residing material contained within this site shall be copied or be used in any other way to undermine the interests of Fire Curtains Ltd. and OM Fire Curtains or any of its representatives.

PERSONAL REGISTRATION INFORMATION.

Customised experience
Fire Curtains Ltd and OM Fire Curtains and or its registered licensed distributors, gather user information to provide you with a customised experience on our sites. Your user information helps us tailor the content to your current and future needs. For this reason, we may ask you to register or to provide personal information when you visit certain areas of Fire Curtains Ltd and or OM Fire Curtains web sites, download free software, enter a contest, or subscribe to a newsletter. If you choose not to register you may not have access to areas that require personal identification.

E-mail
If you register with our site , from time to time, we may e-mail you with informative messages about other services or third party interests and services we believe may be of interest to you, such as new features and updated information.

If for any reason you require your personal information not to be passed on to third parties, then this request shall be given in writing by the person(s) in question to Personal Information. The time of the aforesaid request shall be the exact time in which the written request is received by Fire Curtains Ltd and or OM Fire Curtains, from the applicable aforesaid person(s) requesting his/her personal information shall cease to be available to third parties concerned. Fire Curtains Ltd and OM Fire Curtains or any of its representatives do not accept any responsibly for actions taken by third parties prior to and after this exact time of the aforesaid request, relating to personal information gathered and processed by Fire Curtains Ltd and OM Fire Curtains or its representatives. We may, however, keep personal information relating to registration etc, on record for possible future promotions relating to Fire Curtains Ltd or OM Fire Curtains and its distributors unless a request has been received as not to.

By browsing this site or registering for any service or access to any content contained within this site or any of its directories, you are agreeing with the aforesaid 'Terms and Conditions'.

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*"Price Match and 5% Discount"

Supply Only & Supply And Fitting

Proof of Original Quote
For Fire Curtains Ltd or OM Fire Curtains to instigate its price match policy, the original independent quotation will be supplied to Fire Curtains Ltd and/or OM Fire Curtains or its representatives by the customer seeking to take up this offer, so we can establish its authentication. We will not accept anything else as a replacement or as evidence of the original independent quotation. We will only accept the original independent quotation as proof for inclusion in our price match offer if it is supplied to us within 30 days of its original publication date. We do not return any original independent quotations given to Fire Curtains Ltd or OM Fire Curtains and or its representatives in conjunction with this offer.

We will only accept independent quotations from manufactures that:
(1) Do not already belong to the OM Fire Curtains Group and or its distributors.
(2) Are UK manufactures of smoke and fire curtain systems.
(3) Have not already applied their own discount to said quotation.

We do not accept quotations from:
(1) A company that is not registered as a UK Limited company.
(2) A company that does not manufacture smoke and fire curtains within the UK.

Fire Curtains Ltd or OM Fire Curtains, its representatives reserve the right to exclude any person(s) or company(ies) from any Fire Curtains Ltd or OM Fire Curtains offer. No reason shall be given and Fire Curtains Ltd decision is final. Once the person or company applying for any Fire Curtains Ltd or OM Fire Curtains special or promotional offer has been excluded, no further correspondence shall be entered into with Fire Curtains Ltd or OM Fire Curtains and/or its representatives relating to this matter.

Like For Like
Fire Curtains Ltd and OM Fire Curtains or its representatives will only apply the Price Match offer against a "like for like" quotation and build.

5% Discount
5% discount will taken off the final price matched quotation given through the Fire Curtains Ltd or OM Fire Curtains Price Match promise offer.

Offer Exclusions
Credit Payment Accounts
If a credit payment plan has been taken out against against any Fire Curtains Ltd or OM Fire Curtains product or service then this product or service will not be legible for any Fire Curtains Ltd or OM Fire Curtains promotional discount offer.

Our "Price Match" & "5% Discount " offer is not available with any other Fire Curtains Ltd or OM Fire Curtains offer.

Expiry
Supply and Supply and Fitting
Once a "Price Match and 5% Discount " quotation has been issued, it will only be valid for 30 days after the day of issue.

Retraction
Fire Curtains Ltd or OM Fire Curtains representatives reserve the right to withdraw or amend any or all special or promotional offers without notice.

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OM Fire Curtains"Health Check" & Maintenance Service Plans & Curtain Installation's

Fire and smoke curtains service plans offered by OM Fire Curtains are additional services to all instillation's taken place. The lowest price plan covers an annual onsite attendance for inspection of one fire or smoke curtain and the once annually replacement of emergency back-up batteries per unit. Additional plans will need to be purchased for each and every smoke or fire curtain that needs to be covered by the OM Fire Curtains "Health Check" maintenance package.

Installations
All units manufacture to our exact site surveys are correct at dispatch on date. If there is a request on site to alter, move or enlarge any or all of the fire or smoke curtain equipment whist onsite then any additional time needed to make these changes will be charged at a sequential quarterly daily rate. This time allowance for changes to be made will only be initiated if that OM Fire Curtains Engineer has no other appointments for that day or he or she feels that they have sufficient enough time to make the requested changes.

Replacement Parts
If it is deemed by the allocated OM Fire Curtains "Health Check" engineer that there is a need for additional replacement parts to render that single smoke or fire curtain back to full working order, not including the emergency battery back up replacement already included in that single plan as standard, then these additional parts will encore additional charges to which you will be invoiced either by email or by post.

Please note: Any additional parts needed to render the fire or smoke curtain back to full working order as deemed by the allocated OM Fire Curtains "Health Check" engineer, will be replaced that day if the engineer has these parts available onsite. By taking out any OM Fire Curtains "Health Check" plan, you automatically agree to these terms unless you state otherwise at the immediate point of taking out a OM Fire Curtains "Health Check" plan. If you opt to be notified of any additional replacements parts before replacement is made, not including the standard replacement emergency batteries, and the engineer or OM Fire Curtains representative is not able to gain authorisation from the named representative on the "health Check" plan within 1 hour of notification being made, then replacement will not take place and the site engineer will have to return to the defective smoke or fire curtain at a later day. You will be notified about this fact either by telephone, email, post. If the OM Fire Curtains "Health Check" engineer is unable to replace defective parts within the smoke or fire curtain due down to authorisation not being gained from the named representative upon the OM Fire Curtains "Health Check" plan, within 1 hour of notification being made for the need of replacement parts, then a call back fee will be encored to the named company/person upon the OM Fire Curtains "Health Check" cover plan. If it is found by OM Fire Curtains head office agents that there has not been reasonable effort made to contact the named representative upon the OM Fire Curtains "Health Check" cover plan regarding authorisation for replacement defective parts then the named company/person upon the OM Fire Curtains "Health Plan" cover plan will not be charged a call back fee to replace any or all defective parts once authorisation has been found.

Liability
If on inspection of a smoke or fire curtain, a part/s has been found faulty by a OM Fire Curtains maintenance engineer and in accordance with the maintenance plan that is in place for said smoke or fire curtain, the faulty part needs to be replaced and if a need to activate said fire or smoke curtain at that instance in time arises while the faulty parts have been highlighted, then OM Fire Curtains retains no liability for any loss of assets whilst said fire or smoke curtain is inactive. Whilst in this period of vulnerability the policy holder or its representatives should have in place sufficient protection to compensate for the loss of the initial protection that said fire or smoke curtain would give.

Recommended Maintenance Schedules
For each fire and smoke curtain covered under each maintenance schedule there are certain recommendations that need to be adhered to. For smoke and fire curtains that have a 2-5 meter drop annual (12 months) inspection is required. For smoke and fire curtains with drops of 6+ meters then a maintenance check after every 12 fire test activations is required or every 6 months which ever comes sooner. An additional charge on 17000 rupees will be added for each additional maintenance check performed above the single annual maintenance check included within each plan.

Attendance Charges
If there is a requirement for any of our OM Fire Curtains engineers to seek overnight stay whist at a scheduled, or in the process of inspecting a smoke or fire curtain, or in the process of installing a smoke or fire curtain, then these costs will be passed onto the client to whom the fire or smoke curtain scheduled/being inspected belongs too. If the fire or smoke curtain scheduled for inspection is more that 200 miles away from the designated OM Fire Curtains inspection centre location, then a mileage charge of 2380 rupees per mile above the initial 200 miles there after will be charged against the account to which the scheduled smoke or fire curtain belongs.

Emergency Call Out Period
Emergency call our times will vary from location to location. Please contact us for more information.

All completion certificates will only be issued once a curtain has been fully commissioned. If there is a need for a return visit to the installation site for this commissioning, then these return costs will be passed on to the client. There are no exceptions.

Completion certificate's indicate that all **wiring and installation of said curtain has been complete and said curtain has received satisfactory onsite testing as to establish that said curtain is in full working order on day of testing. All testing and installations are only performed by our fully trained OM Fire Curtains engineers.

**wiring pertaining to external third party devices are not tested and are not covered by any completion certificates issued by OM Fire Curtains.

Sign Off Sheet
If a fire or smoke curtain installation has not been completed and there is a need for a return visit, a sign off sheet will be supplied to establish what work has been completed on that said fire or smoke curtain.

Repeat Call Outs
OM Fire Curtains and its representatives reserve the right to refuse unnecessary repeat call out requests. If the Fire or Smoke curtain covered is deemed in working safe order by the OM Fire Curtains engineer on the last scheduled inspection and a repeat call out request is made within the period of 12 months thereafter the last scheduled inspection or maintenance call out, and a OM Fire Curtains engineer revisits that same fire or smoke curtain to find that smoke or fire curtain to be in safe working order, then a repeat call out charge will be applicable and charged against that persons/company account for each and every time it is found there has been an unnecessary repeat call out. All call out and repeat call out charges are made available on request.

Full Access Required
(1) Immediate and full access is required on all scheduled site inspections, maintenance, survey or installation visits by OM Fire Curtains engineers. If it is found there is a need for further equipment to gain access to that said smoke or fire curtain or site, then preparation is needed to have that equipment made available on that scheduled day and time by that site manager/named person on the OM Fire Curtains plan/company representative. E.g. Scissor lifts.

(2) OM Fire Curtains can arrange for the hire of any equipment needed to gain access to that said fire or smoke curtain, installation site prior to that scheduled site visit. This hire charge will be put against that clients/company account as “additional charges”. Please note if there is a need for OM Fire Curtains to secure the hire of any third party equipment to gain access to the said smoke or fire curtain or installation site, e.g. scissor lift, then at least 5 working days notice is required to be give to OM Fire Curtains by the client/company named on the OM Fire Curtains plan.

(3) On all scheduled site visits OM Fire Curtains engineers will wait for no longer than 30 minutes there after the allotted prearranged time. If full access is not given to the OM Fire Curtains engineers as to perform their task, within that time, to the said fire or smoke curtain or installation then a new repeat visit time will need to be arranged with OM Fire Curtains head office. This repeat visit will be charged against the name company/representative account.

Parts Replacement Cover
All OM Fire Curtains "Health Check" plans will become null and void where "Acts of God" and "Acts of War & Terrorism" are found to be applicable.

Acts of "God"
Violent and catastrophic event caused by forces of nature, which could not have been prevented or avoided by foresight or prudence. An act of God that makes performance of a contractual duty impossible may excuse performance of that duty.

Acts of War & Terrorism
One nation-state commits an act of war on another, with or without a formal declaration of war, thereby threatening a nation's "territorial integrity, political independence or security". Any unit covered under OM Fire Curtains "Health Check" plans is damaged or destroyed by the acts of war or terrorism, where the country in which the covered unit resides, declares war on any other country or the unit covered is damaged or destroyed by acts of war or terrorism by a third party country.

Wilful Damage & Vandalism
All OM Fire Curtains health check and maintenance plans are not covered by wilful damage or vandalism. If it is found that intentional and malicious destruction of or damage to any part or in whole of any or all fire or smoke curtains covered by a OM Fire Curtains “Health Check” or maintenance plan, then this damage or destruction will not be covered by any plan taken out for that said Fire or Smoke Curtain. OM Fire Curtains and its representatives reserve the right to withhold repair or replacement of any or all parts needed to get that smoke or fire curtain back to a safe working level, if it is found, by the OM Fire Curtains engineer, that wilful damage or vandalism has been caused to that said fire or smoke curtain.

Accidental Damage
OM Fire Curtains will not be held responsible for the replacement of any parts on any OM Fire Curtains smoke or fire curtain, due to accidental damage, that is covered by:
(a) Any OM Fire Curtains installation guarantee.
(b) Any OM Fire Curtains Health Check/Maintenance Plan
(c) Any OM Fire Curtains smoke of fire curtain that is not covered by points (a)&(b)
If there is a need to replace any or all parts on a smoke or fire curtain that is either covered by a OM Fire Curtains guarantee or a Health Check/Maintenance Plan, due to accidental damage then it is the responsibility of the client as to ensure there is sufficient third party insurance as to cover these replacement costs, if such an incident should occur.

Third Party Insurance Cover For Accidental Damage
If there is a need for a OM Fire Curtains Engineer to replace any or all parts on a fire or smoke curtain due to accidental damage then OM Fire Curtains will survey and compile a quotation for these replacement parts before any replacement or work takes place. On instruction from the client OM Fire Curtains will then contact the clients insurance brokers with this complied quote as to ascertain the clearance of payment of said quotation for this work to take place. No work shall commence until full clearance of payment has been made from the clients named insurance brokers, for the work and replacement of parts that have been accidentally damaged.

Third Party Insurance Clause
Where applicable If it is found that any third party insurance cover that covers fire or smoke damaged or worse to the property in which a OM Fire Curtains Fire or Smoke curtain "Health Check" plan is in place, to which the applicable "Health Check" plan covers free replacement parts, is found to be null or void,in the event of a fire or worse,for reasons given by that third party insurance company, then OM Fire Curtains reserve the right to revoke any or all OM Fire Curtains "Health Check" plans in place on units residing within the said property covered by the aforesaid third party insurance company and OM Fire Curtains also reserve the right to retract any contractual rights to replace any or all damaged equipment on any or all fire or smoke curtains covered by a OM Fire Curtains "Health Check" plan, that has been caused by that said fire. In short, if there is a fire in a property where there are fire or smoke curtains that have an active OM Fire Curtains "Health Check" plan in place and that properties insurance cover (where applicable) is found to be void. Then all OM Fire Curtains "Health Check" plans will become void with immediate effect.

OM Fire Curtains charge list is available on request.